What is the misuse policy?

Using any part other than the original parts of our devices or attempting to maintain them away from the maintenance headquarters voids the device’s warranty, and the company is not responsible for misuse and non-compliance with the terms of use of the device and the terms of the warranty.

What is the device made and how long is the warranty?

Our devices have Italian technology and quality, and a two-year Italian guarantee for all devices against manufacturing defects and locking in China, except for sugar devices. Lifetime guarantee (the warranty does not include silicone and plastic parts).

Does using any part that does not belong to Granzia devices cause damage?

Yes, using any part other than the original parts of our devices voids the device’s warranty, and the company is not responsible for misuse and non-compliance with the terms of use of the device and the terms of the warranty.

Can milk storage bags be placed in the freezer?

It can be stored in the freezer for 6 months, in the refrigerator for 4 days, and at room temperature for 4 hours – When there is milk remaining, it can be used within 2 hours – It can be used without heating – Do not heat in the microwave, but put in hot water

Can milk storage bags be reused more than once?

The bag is used only once

What is the quality of the manufactured materials, including plastic parts and silicone?

Manufactured from high-quality plastic and silicone materials, BPA FREE

Can plastic and silicone parts be boiled?

It cannot be boiled, but it must be cleaned with warm water and a small brush immediately after use

What is the balance of mother and child?

Dutipan scale can be used for children using the cuff up to 20 kg and an accuracy of 5 g, and for the mother without the cuff up to 120 kg and an accuracy of 50 g.

Is a digital length scale available?

A Mejozar device is available that measures up to 200 cm and stores 8 measurements in memory