You can visit a Granzia branch or one of our authorized distributors. To find the nearest location, please visit the Branches & Distributors page on our website.

Our Customer Service team is available Sunday through Thursday, from 9:00 AM to 3:00 PM, excluding public holidays.

You can contact our Customer Service team by phone at 01202822228, or reach us via email or WhatsApp. Our team will assist with your inquiry or follow up on your complaint.

You can request a return or exchange within 14 days of receiving your order, subject to the terms and conditions of our Return and Exchange Policy.

Orders are typically delivered within 2 to 5 business days, depending on the delivery location. Fridays, Saturdays, and public holidays are not included in the delivery timeframe.

Yes. We deliver to all governorates across Egypt. Delivery times may vary depending on the delivery location.

We offer several payment options, including Cash on Delivery, online payments, and bank cards.

Yes. Each product comes with a user manual that provides clear instructions for setup and use. Instructional videos are also available for selected products to provide additional guidance.

You can use our smart product selection guide to find options that match your needs. You can also use the product comparison feature to review key differences between devices and choose the most suitable option.

Yes. All Granzia products are genuine and meet the quality standards and applicable certifications relevant to each product. They also come with an official warranty.

Yes. All Granzia products come with an official warranty covering manufacturing defects, subject to Granzia’s warranty policy. The exact warranty activation process should be added here if registration or any specific activation step is required.