What is the misuse policy?

Using any part other than the original parts of our devices or attempting to maintain them away from the maintenance headquarters voids the device’s warranty, and the company is not responsible for misuse and non-compliance with the terms of use of the device and the terms of the warranty.

What is the device made and how long is the warranty?

Our devices have Italian technology and quality, and a two-year Italian guarantee for all devices against manufacturing defects and locking in China, except for sugar devices. Lifetime guarantee (the warranty does not include silicone and plastic parts).

Can the ALISTA massage device be used without hands?

The device can be controlled using the belt installed on the device

Do heat pads heat the body?

The pillows warm the targeted areas, not heating, because heating is harmful, but heating calms the nerves, relaxes the muscles, reduces rheumatism, and stimulates blood circulation.

How are heat pads controlled?

Via an LED screen controller

How long do heat pads last?

It works for 90 continuous minutes and disconnects automatically after the session ends

How many heating levels are there in thermal pads?

It works on 6 heating levels