What is the misuse policy?

Using any part other than the original parts of our devices or attempting to maintain them away from the maintenance headquarters voids the device’s warranty, and the company is not responsible for misuse and non-compliance with the terms of use of the device and the terms of the warranty.

What is the device made and how long is the warranty?

Our devices have Italian technology and quality, and a two-year Italian guarantee for all devices against manufacturing defects and locking in China, except for sugar devices. Lifetime guarantee (the warranty does not include silicone and plastic parts).

How to use the PERFECTA NERO device?

 

For more information… See how to use the device

How to use the PERFECTA BIANCA device?
For more information… See how to use the device
 

Are BIANCA strips suitable for both devices?

It is not suitable for use on the two models of PERFECTA devices, and each model has its own strips.

What are the contents of the PERFECTA NERO device?

The device package contains a bag, a pen, 10 strips, and 2 AAA stones.

What are the contents of the PERFECTA BIANCA device?

The device package contains a bag, a pen, and 2 AAA stones. The device is sold separately without straps.

Does the device come with clamps? Is it appropriate to use another type of clamp?

The device comes without clamps, any other type of clamps can be used.

Do the devices need codes?
The devices do not require coding.
Are the tapes available?

The strips are available nationwide at medical supplies offices, pharmacies, and our website. You can contact us through our Facebook page or through WhatsApp messages to send the address of the nearest distributor and the website.

Is the blood sample placed directly on the strips?
The strips are placed in front of the blood sample and the strip withdraws the sample.
Do the two blood sugar monitors (BIANCA and NERO) have a fasting and breaking the fast indicator?
NERO device: Yes, it contains a fasting and breaking the fast indicator. Bianca device: – It does not contain a fasting or fasting indicator.
Do diabetes devices work with a charger?
The devices work with AAA stones only.
Does the diabetes device need to be turned off manually?
The device has a self-locking feature to save stones.
Why does the diabetes device give code 104 when it is opened?
The device code appears only when it is opened.
Does using any part that does not belong to Granzia devices cause damage?
Yes, using any part other than the original parts of our devices voids the device’s warranty, and the company is not responsible for misuse and non-compliance with the terms of use of the device and the terms of the warranty.